Privacy Policy

Last Updated: September 11, 2026

10xSignal ("Company", "we", "us", or "our") operates the 10xSignal mobile application and website at 10xsignal.net (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1. Information You Provide

• Account Information: Email address, first name, last name, phone number, and password when you register an account.
• Social Login Data: If you sign in using Facebook, Google, or Apple, we receive your name, email address, and a unique identifier from the respective provider. We do not access your social media posts, friends lists, or other social data.

1.2. Information Collected Automatically

• Device Information: Device identifier, device type (iOS/Android), operating system version, and app version.
• Push Notification Token: Firebase Cloud Messaging (FCM) token for delivering push notifications.
• Usage Data: Sign-in timestamps, IP addresses, and general app interaction data.

1.3. Purchase Information

• Subscription Data: Purchase tokens and transaction IDs from the Apple App Store or Google Play Store to verify and manage your subscription status. We do not collect or store your credit card number or payment method details — all payment processing is handled by Apple or Google.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your user account.
• Provide, maintain, and improve the Service.
• Verify subscription status and manage premium access.
• Send push notifications about new stock signals, signal updates, and important app updates.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage patterns to improve user experience.
• Detect, prevent, and address technical issues and security threats.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use third-party services to support our operations, including Firebase (push notifications and analytics by Google), Cloudinary (image hosting), and cloud infrastructure providers. These providers only access your data as necessary to perform their functions and are obligated to protect it.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your data is stored on secure servers hosted on DigitalOcean cloud infrastructure. We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will permanently delete your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data through the app's account deletion feature.
• Opt-Out: Disable push notifications through your device settings or within the app.

7. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@10xsignal.net